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Decoding the ServiceNow "HTTP Error 401 - Unauthorized" When Getting an OAuth Token
Are you encountering the frustrating "HTTP Error 401 - Unauthorized" message when trying to obtain an OAuth token in your ServiceNow...


Need a Fresh Start? How to Restart ServiceNow Workflows Programmatically
ServiceNow workflows are the backbone of many automated processes, guiding records through various stages. However, situations arise...


Understanding PUT and PATCH in ServiceNow REST APIs
For ServiceNow developers and administrators working with integration and automation, understanding the nuances of different HTTP methods...


How to Pass Values with New Line and Special Characters in ServiceNow REST APIs
ServiceNow users frequently encounter scenarios where incidents must be created or updated in one ServiceNow instance using data from...


Understanding the getReference() Method in ServiceNow: Usage and Best Practices
In ServiceNow, efficient client-side scripting significantly enhances user experience by automating data retrieval and field population....


Understanding the Difference Between server.get() and server.update() in ServiceNow
ServiceNow developers working with Service Portal widgets often encounter the methods server.get() and server.update() in server-side...


ServiceNow Scripting: Understanding GlideRecord.initialize() vs. GlideRecord.newRecord()
For ServiceNow developers, mastering the GlideRecord object is fundamental to interacting with the platform's database. When it comes to...


How to Retrieve All Users from a Group in ServiceNow using JavaScript
Managing user groups is crucial in ServiceNow, especially when automating processes, configuring notifications, or enhancing workflows....


Resolving ECCResponseTimeoutException: How to Increase REST API Timeout in ServiceNow
ServiceNow users frequently leverage REST APIs to integrate external systems. However, a common challenge arises when these APIs...


How to Submit a ServiceNow Catalog Item via Script
Creating automated requests in ServiceNow is a common requirement, especially for routine tasks that recur regularly. One efficient...


Understanding getXML() and getXMLWait() in ServiceNow
In ServiceNow development, GlideAjax is commonly used to fetch server-side data within client-side scripts without reloading the page....


Checking if a ServiceNow User is a Member of a Group (Using Sys ID)
Verifying user group membership in ServiceNow is crucial for ensuring proper access control and workflow management in your IT...
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