Overview The Event Queue in ServiceNow is a mechanism used to manage and process system events asynchronously. Events trigger actions based on conditions, enabling tasks such as notifications or workflows. In ServiceNow, events are stored in the Event [ sysevent ] table and processed asynchronously. By default, events are placed in the Default queue , but high-volume or time-sensitive workflows can benefit from Custom Event Queues , which allow you to isolate, prioritize, and

Deploying ServiceNow AgenticAI/NowAssist - A Practical Demonstration with the IKC Team What you’ll experience in this demo: See Service Desk teams save time and improve turnaround instantly, with no lengthy integrations. Hands-on walkthrough: Agentic AI actively working in ServiceNow ITSM - "NowAssist" module. Watch automated routing and prioritization. IKC is NZ’s longest-serving ServiceNow Implementation Partner. Our expert team has delivered hundreds of successful Servic

See ServiceNow Agentic AI in Action: Deploy Practical Solutions Today What you’ll experience in this demo: See Service Desk teams save...