ServiceNow + Moveworks:
Amplify Your Employee Experience

ServiceNow provides a robust, industry-leading platform to digitize workflows and streamline IT services. When combined with Moveworks, a cutting-edge AI platform dedicated to instant, automated employee support, organizations can quickly resolve employee requests and unlock unprecedented efficiency, productivity, and employee satisfaction.

Build Intelligent Enterprise Portals

Proactively intercept, classify, and resolve support requests without burdening your IT team. Seamlessly integrate Moveworks' AI capabilities directly into ServiceNow or your preferred ITSM platform.

Automate Employee Support

Resolve employee requests automatically from start to finish through seamless integration with your ITSM. Your agents stay within their familiar ITSM interface, while employee issues are routed directly to them.

Enhance Your ITSM with AI

Reduce routine ITSM management and upkeep. Our AI empowers your ITSM team to easily develop new workflows, eliminating the need for dedicated machine learning specialists.

How Moveworks Complements ServiceNow

1. Instant Resolution and Enhanced Productivity
Moveworks leverages advanced AI and natural language understanding to deliver instant, conversational support directly integrated into your ServiceNow instance. Employees get immediate answers and solutions, while ServiceNow seamlessly manages ticket lifecycle, analytics, and continuous improvement.

2. Reduce IT Workloads and Drive Automation

By combining ServiceNow’s workflow automation with Moveworks' conversational AI, repetitive and time-consuming tasks become fully automated, freeing your IT team to focus on strategic initiatives and complex issues.

3. Seamless User Experience

Employees interact effortlessly through natural conversations with Moveworks’ chatbot, which accesses the structured knowledge and workflows in ServiceNow. Together, this creates an intuitive, seamless support experience for every user.

4. Actionable Insights and Analytics

ServiceNow’s powerful analytics paired with Moveworks’ AI-driven insights give organizations a clear, data-driven view of common issues, user behavior, and opportunities to further enhance service delivery.

How IKC Can Help You Integrate and Maximize Both Platforms

At IKC, we specialize in seamlessly integrating ServiceNow with complementary technologies like Moveworks.

Our experts ensure you:

Quickly deploy and integrate Moveworks into your existing ServiceNow workflows.
Maximize the return on investment (ROI) by tailoring both solutions to your unique business needs.
Continuously optimize the combined solution to scale effortlessly with your growing business.