IKC Smart Assist
On-Demand Support Made Simple
Effortless, expert ServiceNow support tailored specifically for small and medium-sized businesses.
IKC Smart Assist is Perfect for:
Tailored solutions for teams with limited resources, tight budgets, or those requiring dedicated expertise.
SMBs with Limited Budget
Ideal for businesses looking to maximize value from their ServiceNow investment, without breaking the budget
Teams Without Support
Organizations without dedicated support partners or constrained support budgets.
External Expertise Seekers
Companies seeking reliable external ServiceNow expertise.
Developers & Ops Teams
Technical teams needing fast, efficient, customized assistance.
Simple, Transparent Credit System
Our credit-based system simplifies tracking and managing your support needs.
Service Type | Credits | What You Get |
|---|---|---|
Basic Questions & Quick Help | 1 | Fast, accurate answers for routine inquiries. |
Complex Questions & Problem Solving | 2 | Detailed troubleshooting and comprehensive support. |
Simple Customizations | 4 | Quick custom scripts and workflow tweaks. |
Complex Customizations | 8+ | Advanced development and customization tasks. |
Instance Upgrade & Testing | 40+ | Version upgrades, extensive testing, and check-ups. |
Urgent Bug Fix & Incident Response | 8 | Immediate resolution for critical issues. |
Flexible Monthly Plans Designed for Your Needs
Choose a plan aligned with your team and budget.
All prices listed above include a 10% annual subscription discount.
Need a Custom Plan?
Don't see a plan that fits your needs? We'll work with you to create a custom solution tailored to your specific requirements and budget.
Get Started Instantly
Begin your IKC Smart Assist journey with three simple steps.
1
Contact Us
Reach out via email or our contact form to express your interest and discuss your needs.
2
Personalized Setup
We'll promptly guide you through a customized setup tailored specifically to your requirements.
3
Expert Support
Gain immediate access to your dedicated support portal and start receiving expert, responsive assistance.
Why Choose IKC Smart Assist?
Experience the difference with our dedicated ServiceNow support.
Fast, Reliable Responses
Personalized services beyond standard ServiceNow support with quick turnaround times.
Clear, Transparent Pricing
Simple credit-based pricing system for effortless budget control and planning.
SMB-Friendly Plans
Flexible options tailored specifically for the needs of small and medium businesses.
Global, 24/7 Support
Remote support ensures expert assistance anytime, anywhere you need it.
Technical Excellence
Deep ServiceNow expertise to handle any technical challenge your team faces.
Continuous Improvement
Driven by customer feedback, committed to your ongoing success and satisfaction.
Ready to Simplify Your ServiceNow Experience?
IKC Smart Assist simplifies ServiceNow management, enabling your team to focus on your core business.