top of page
Experiencing challenges with ServiceNow support?
IKC provides professional, reliable assistance that covers gaps not supported by ServiceNow
and without the high costs of traditional services.
Starting from just $1,080 per month


Customizing the "View All" List in ServiceNow Service Portal
The ServiceNow Service Portal offers a user-friendly interface for end-users to interact with various services. The "Simple List" widget...


How to Display Multiple Columns in a List Collector on ServiceNow Service Portal
In ServiceNow, a List Collector is a catalog variable type that allows users to select multiple records from a list of available items....


Redirecting Users After ServiceNow Record Producer Submission in Service Portal
ServiceNow's Service Portal offers a user-friendly interface for accessing services and submitting requests. A key component of this...


Retrieving the Current Page sys_id in ServiceNow’s Service Portal
In ServiceNow’s Service Portal, every portal page is a record identified by a unique sys_id . Being able to retrieve the current page’s...


Achieving Full-Width Containers in ServiceNow Service Portal
Are you looking to make your ServiceNow Service Portal pages more visually appealing and utilize the full screen width? Many ServiceNow...


Directing Users to the Service Portal: Embedding Hyperlinks in ServiceNow Email Notifications
In today's digital landscape, efficient communication is paramount. For ServiceNow users, email notifications play a vital role in...


How to Edit Service Portal Header Menu Items in ServiceNow
ServiceNow’s Service Portal provides an intuitive, user-friendly interface for end users to access services and information. A key...


Creating Dropdown Menus in ServiceNow Service Portal Widgets: A Complete Guide
Dropdown menus are essential UI components that allow users to make a selection from a list of options. In ServiceNow’s Service Portal,...


How to Add a Custom Image in the Icon Link Widget in ServiceNow’s Service Portal
ServiceNow's Service Portal provides an Icon Link widget out-of-the-box for creating navigational links with icons. By default, this...


How to Reload a Page in ServiceNow Service Portal Using a Widget
Reloading a page dynamically within the ServiceNow Service Portal using a custom widget is a common requirement for many ServiceNow...


Tailoring Your ServiceNow Service Portal: Hiding the Reference Lookup Icon
The ServiceNow Service Portal offers a user-friendly interface for accessing services and information. While the default functionality is...


How to Set the Default Sorting Order for a Simple List Widget in ServiceNow Service Portal
ServiceNow’s Simple List widget is a base system widget used to display lists of records from a specified table on a Service Portal...
bottom of page