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Southern Cross Health Insurance Enhances IT with IKC and ServiceNow
Southern Cross Health Insurance, New Zealand’s largest private health insurer, significantly modernized its IT services with the help of...
1 min read


Keeping Track: Creating Effective Incident Aging Reports in ServiceNow
In the fast-paced world of IT service management, staying on top of incidents is crucial. Knowing how long incidents have been open,...
4 min read


Can You Reopen a Closed Incident in ServiceNow?
Incident management in ServiceNow is designed to ensure smooth operation and clear communication between IT service desks and end users....
3 min read
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