Are you a ServiceNow professional looking to streamline your IT operations and gain a clearer understanding of your infrastructure?...

Southern Cross Health Insurance, New Zealand’s largest private health insurer, significantly modernized its IT services with the help of...

In the fast-paced world of IT service management, staying on top of incidents is crucial. Knowing how long incidents have been open,...

Incident management in ServiceNow is designed to ensure smooth operation and clear communication between IT service desks and end users....