Data Analysis

IKC provides professional, reliable assistance that covers gaps not supported by ServiceNow

and without the high costs of traditional services.

Starting from just $1,000

Keeping Track: Creating Effective Incident Aging Reports in ServiceNow

In the fast-paced world of IT service management, staying on top of incidents is crucial. Knowing how long incidents have been open,...

For ServiceNow developers, the GlideRecord object is the workhorse for interacting with data. Often, you might encounter scenarios where...

Scheduled jobs in ServiceNow automate critical tasks, ensuring efficiency and consistency. Monitoring and troubleshooting their execution...