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Why "Matches Regex" and "Matches Pattern" Might Not Be Best Practices
In the world of ServiceNow, efficiently filtering data is crucial for various tasks, from configuring reference fields in Record...


ServiceNow Best Practice: Avoiding Hard-Coded Values in Scripts (Identification & Replacement)
ServiceNow strongly advises against using hard-coded values (such as fixed sys_id identifiers or names) in scripts, as they can lead to...


Why You Should Not Use GlideRecord in ServiceNow Client Scripts
ServiceNow developers frequently utilize client scripts to provide dynamic and responsive interactions for users. A common question that...


Using gs.sleep() in Business Rules: Best Practices for ServiceNow Developers
When working with ServiceNow's powerful platform, developers often explore ways to control execution timing within business rules. One...
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