Overview The Event Queue in ServiceNow is a mechanism used to manage and process system events asynchronously. Events trigger actions based on conditions, enabling tasks such as notifications or workflows. In ServiceNow, events are stored in the Event [ sysevent ] table and processed asynchronously. By default, events are placed in the Default queue , but high-volume or time-sensitive workflows can benefit from Custom Event Queues , which allow you to isolate, prioritize, and

If you're working with ServiceNow, you've likely encountered the powerful method gs.eventQueue() for automating notifications based on...

ServiceNow's Flow Designer is a powerful tool that empowers you to automate workflows without writing complex code. If you're working...

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ServiceNow strongly advises against using hard-coded values  (such as fixed sys_id identifiers or names) in scripts, as they can lead to...

For ServiceNow developers and administrators working with integrations or data manipulation, encountering Base64 encoded strings is not...

ServiceNow’s Service Portal  provides an intuitive, user-friendly interface for end users to access services and information. A key...

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Dropdown menus are essential UI components that allow users to make a selection from a list of options. In ServiceNow’s Service Portal,...

ServiceNow administrators often encounter situations where client-side scripts require access to system properties typically fetched...

Understanding your ServiceNow instance's email address is crucial for various administrative and development tasks. Whether you're...

ServiceNow's Scheduled Jobs are a powerful way to automate routine tasks at specific times or intervals. However, there are scenarios...

When working with data in ServiceNow using scripting, the GlideRecord  object is your go-to tool for querying and manipulating records....

ServiceNow's Incident Management module plays a crucial role in resolving IT service disruptions efficiently. Customizing the Incident...

Are you looking to include a price or cost field within your ServiceNow Service Catalog items? While ServiceNow doesn't offer a dedicated...

Are you a ServiceNow user needing to extract an entire table – every single record and every field, including system fields like sys_id ...

ServiceNow developers often need to retrieve data from server-side tables and utilize it within client-side scripts to enhance user...

Understanding the underlying data structure is fundamental to effectively working with any platform, and ServiceNow is no exception....

In the dynamic landscape of ServiceNow deployments, the necessity to transfer attachments between different instances frequently arises....