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Understanding Custom Event Queues in ServiceNow
Overview The Event Queue in ServiceNow is a mechanism used to manage and process system events asynchronously. Events trigger actions based on conditions, enabling tasks such as notifications or workflows. In ServiceNow, events are stored in the Event [ sysevent ] table and processed asynchronously. By default, events are placed in the Default queue , but high-volume or time-sensitive workflows can benefit from Custom Event Queues , which allow you to isolate, prioritize, and


ServiceNow gs.eventQueue: A Guide to Event-Driven Automation
If you're working with ServiceNow, you've likely encountered the powerful method gs.eventQueue() for automating notifications based on...


Discovery, Service Mapping, and Event Management
Are you a ServiceNow professional looking to streamline your IT operations and gain a clearer understanding of your infrastructure?...


Decoding ServiceNow Notifications: When Events Fire But Emails Don't Arrive
Setting up event-driven email notifications is a powerful way to automate communication within your ServiceNow instance. Imagine a...


How to Include Event Parameters in ServiceNow Email Notifications
When managing Service Level Agreements (SLAs) and automated notifications within ServiceNow, it's common to use event parameters to...


ServiceNow gs.eventQueue: A Guide to Event-Driven Automation
ServiceNow is built on an event-driven architecture that allows the platform to respond to changes and trigger actions asynchronously. In...


How to Trigger an Event from a UI Action Button in ServiceNow
Triggering events directly from a UI Action button in ServiceNow is a common yet essential task for many administrators and developers....
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