Getting accurate field values from GlideRecord objects is crucial when scripting in ServiceNow. While there are multiple ways to achieve...

When creating client scripts in ServiceNow, accurately retrieving and setting field values is critical for ensuring seamless form...

Reference fields in ServiceNow are special fields that link to records on other tables. For example, the Caller  field on an Incident...

When using ServiceNow, developers and administrators often encounter select boxes with an option labeled '-- None --'. Many users wonder...